My email was hacked and was sending to all my friends. I couldn’t even log in to it anymore. I didn’t know what I could do these new services confuse me when they are working. So I had no hope now.
I received a call from a very clever young man from SaferOnline. My grandson had made a referral. He spoke to me calmly and simply. I actually understood what he was saying.
Using my mobile phone we managed to gain access to the email. Under his guidance I managed to change the password and setup up two thingy something. Which should make things a whole lot harder in future.
Finally we wrote an apology email and sent it to everyone who have received a recent email from my account explaining what had happened.
I was really grateful for all the advice on links in emails. I won’t be clicking on them in future!
